Advanced Carbons Council

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Privacy Policy and Terms of Use for the Advanced Carbons Council and its affiliated entities.

Privacy PolicyTerms of Use
Last updated: August 2026

Privacy Policy

How we collect, use, and protect your personal data

The Advanced Carbons Council (“we,” “us,” or “our”) operates advancedcarbonscouncil.com and is responsible for the processing of personal data described in this policy. This policy explains what personal data we collect, why we collect it, how we use it, who we share it with, and the rights you have under applicable data protection laws, including the GDPR.

1. Who we are

Advanced Carbons Council Limited is the controller responsible for advancedcarbonscouncil.com and for the processing described in this policy. The entities below are affiliated companies within the same group.

Advanced Carbons Council LLC - Registered address: 208 King Street, New Bern NC 28560, USA - Email: [email protected]

Advanced Carbons Council Limited - Registered address: First Floor, Swan Buildings, 20 Swan Street, Manchester M4 5JW, United Kingdom - Email: [email protected]

Advanced Carbons Council GmbH - Registered address: Graben 4, Zug 6300, Switzerland - Email: [email protected]

2. What personal data we collect

We may collect the following categories of personal data:

Identification data, such as name and email address.
Contact information, such as phone number and mailing address.
Account data, such as login details and profile information.
Technical data, such as IP address, browser type, device identifiers, and log data.
Usage data, such as pages visited, links clicked, and time spent on the site.
Cookie and tracking data, subject to your preferences and local law.

3. How we collect data

We collect personal data:

Directly from you when you fill out forms, create an account, subscribe, or contact us.
Automatically when you use the website through cookies and similar technologies.
From third parties, such as analytics providers, payment processors, or service providers you have authorized.

4. Why we use data

We process personal data for the following purposes:

To provide and operate the website.
To respond to inquiries and provide customer support.
To manage accounts, subscriptions, or transactions.
To improve the website, security, and user experience.
To send marketing communications where permitted.
To comply with legal obligations and defend legal claims.

5. Legal bases for processing

We rely on one or more of the following lawful bases under GDPR:

Consent, where you have given clear permission.
Contract, where processing is necessary to perform a contract or take steps before entering one.
Legal obligation, where processing is required by law.
Legitimate interests, where processing is necessary for our legitimate business interests and those interests are not overridden by your rights.
Vital interests, in limited emergency situations.

For non-essential cookies and similar technologies, our legal basis is your consent. You can withdraw it at any time, which does not affect the lawfulness of processing carried out before you withdrew it.

6. Cookies and tracking

We use cookies and similar technologies on advancedcarbonscouncil.com. Essential cookies are needed for the site to work and are always active. Everything else is optional and we do not set it until you have accepted.

If you take no action, nothing optional is set. This applies to every visitor wherever you are located, not only where local law requires consent.

Optional marketing cookies are set by Salesforce, our marketing automation provider. They recognize you across visits and link the pages you read to your contact record, so that we can tailor what we send you. They expire 365 days after they are set.

We also measure traffic in ways that do not use cookies and do not identify you. Our hosting provider counts page views, which you can turn off under Cookie preferences. The provider that delivers and protects this website measures traffic at the network level as part of that service, and that cannot be switched off from this website.

You can change your choices at any time using the Cookie preferences link in the footer of every page. Withdrawing consent deletes the associated cookies immediately. You can also clear cookies through your browser settings.

7. Sharing your data

We may share personal data with:

Hosting, analytics, email, and customer support providers.
Payment processors and fulfillment partners.
Professional advisers, regulators, and law enforcement where required.
Other third parties only where necessary for the purposes described in this policy.
Where we use third-party processors, we require appropriate contractual and security protections.

Our marketing automation provider is Salesforce. Several of our service providers are based in the United States, and section 8 explains the safeguards that apply.

8. International transfers

If we transfer personal data outside the United Kingdom, the European Economic Area or Switzerland, we use a safeguard recognized under the law that applies to you. For transfers from the United Kingdom we rely on the International Data Transfer Agreement or the UK Addendum to the Standard Contractual Clauses. For transfers from the European Economic Area we rely on the European Commission’s Standard Contractual Clauses. For transfers from Switzerland we rely on the Standard Contractual Clauses as recognized by the Swiss Federal Data Protection and Information Commissioner. Several of our service providers are based in the United States.

9. Data retention

We keep personal data only for as long as needed for the purposes described in this policy, to meet legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the type of data and why it was collected.

10. Your rights

Depending on your location and the law that applies, you may have the right to:

Access your personal data.
Correct inaccurate data.
Delete your personal data.
Restrict or object to processing.
Withdraw consent at any time.
Receive a copy of your data in portable form.
Lodge a complaint with your local data protection authority.

11. Security

We use appropriate technical and organizational measures to protect personal data from unauthorized access, loss, alteration, or disclosure. No system is completely secure, but we maintain reasonable safeguards such as access controls, encryption where appropriate, monitoring, and staff training.

12. Changes to this policy

We may update this policy from time to time. The “Last updated” date will show when the policy was most recently revised, and material changes may be communicated through the website or by direct notice where appropriate.

13. Contact us

If you have questions about this policy or want to exercise your rights, contact us at [email protected], or by mail at any of our registered offices:

Advanced Carbons Council LLC - 208 King Street, New Bern NC 28560, USA
Advanced Carbons Council Limited - First Floor, Swan Buildings, 20 Swan Street, Manchester M4 5JW, United Kingdom
Advanced Carbons Council GmbH - Graben 4, Zug 6300, Switzerland

You also have the right to contact your local supervisory authority.


Terms of Use

Terms governing your use of ACC services and content

These Terms of Use govern your access to and use of advancedcarbonscouncil.com operated by Advanced Carbons Council (“we,” “us,” or “our”). By accessing or using the website, you agree to these Terms. If you do not agree, do not use the website.

1. Eligibility

By using the website, you represent that you have the legal capacity to enter into these Terms and will comply with all applicable laws.

2. Changes to the website and terms

We may update, modify, suspend, or discontinue any part of the website at any time without notice. We may also revise these Terms from time to time, and the updated version will become effective when posted unless stated otherwise.

3. Permitted use

You may use the website only for lawful purposes and in accordance with these Terms. You agree not to:

Violate any applicable law or regulation.
Interfere with the security or operation of the website.
Attempt to gain unauthorized access to any part of the website or systems.
Use automated means to scrape, copy, or harvest data without our written permission.
Upload or transmit malicious code, spam, or harmful content.

4. Account registration

If the website requires an account, you agree to provide accurate information and keep it updated. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You must notify us immediately of any unauthorized use.

5. Intellectual property

All content on the website, including text, graphics, logos, icons, images, design, software, and other materials, is owned by us or our licensors and is protected by intellectual property laws. You may not copy, reproduce, modify, distribute, or create derivative works from website content without our prior written permission, except as allowed by law.

6. User content

If you submit content to the website, including comments, reviews, uploads, or messages, you retain ownership of your content but grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, display, modify, and distribute it for operating and improving the website. You represent that you have the right to submit that content and that it does not violate any law or third-party rights.

7. Third-party links

The website may contain links to third-party sites or services that are not under our control. We are not responsible for the content, policies, or practices of third parties, and your use of third-party sites is at your own risk.

8. Disclaimers

The website and all content are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the website will be uninterrupted, secure, or error-free.

9. Limitation of liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, consequential, special, or punitive damages, or for any loss of profits, data, goodwill, or business opportunities arising from or related to your use of the website. Our total liability for any claim related to the website will not exceed the amount you paid us, if any, in the six months preceding the claim.

10. Indemnification

You agree to defend, indemnify, and hold harmless the Advanced Carbons Council and its affiliated entities, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising from your use of the website, your violation of these Terms, or your infringement of any rights of another person or entity.

11. Termination

We may suspend or terminate your access to the website at any time, with or without notice, if we believe you have violated these Terms or if we discontinue the website. Upon termination, your right to use the website will immediately stop.

12. Governing law

These Terms are governed by the laws of the United States, without regard to conflict of law principles. Any disputes will be resolved in the courts located in North Carolina, unless applicable law requires otherwise.

13. Contact information

If you have questions about these Terms, contact us at:

Advanced Carbons Council LLC - 208 King Street, New Bern NC 28560, USA - [email protected]

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